Please arrive 15 minutes prior to your appointment as this time is used to prepare for your service. If you arrive late, we cannot guarantee the full length of your service; however, you will be responsible for payment in full.
NEW- CANCELLATION POLICY
All spa appointments and hair color/chemical services must be reserved with a credit card. These appointments have been especially reserved for you. If you must cancel, please give us 24 hours notice. Failure to do so will result in a 50% charge of your services. A no show will result in a 100% charge of your services.
Please respect the tranquility of our spa environment by turning off your cell phone during your visit. To maintain a serene ambiance, and for the privacy and comfort of our guests, no small children will be permitted in our spa. Must be at least 18 years of age to receive a massage.
For your comfort and safety, as well as that of others, we ask that you please refrain from bringing children unless they are receiving services.
Gratuities are not included in the price of any service, package, or gift certificate. For those wishing to show appreciation for a job well done or a service enjoyed, gratuity envelopes are available in the spa. The industry averages are from 15-20% of the service.
RETURNS & EXCHANGES
If for any reason you are not satisfied with you Dieci Salon & Spa purchases, simply return the unused product within 30 days of your purchase and we will be happy to refund your account for the full amount of your purchase. If you prefer, you may exchange your purchase for other Dieci products.
Please note: there are no refunds or exchanges on sale items. We’re sorry, but return shipping fees are not refundable.
*Gratuities are not permitted on credit cards
*Major credit cards accepted
*Prices subject to change without notice